29November

Help for Aging Parents is a Phone Call Away

Help for Aging Parents is a Phone Call Away


As the Resource Support Specialist for Aviv Older Adult Services – Tools for Aging, I get a lot of calls about the services and support we offer families. Each one is different, but many callers have common concerns. I try to give as much information as I can while trying to offer support for the caller, and, of course, all calls are confidential. Here are just a few examples of questions with typical answers I offer:

Caller: I’m worried about my parents. Lately Mom has a lot of medical issues and is getting frailer, so Dad is helping her in the shower and getting dressed. He is also doing all the housework and meals, and every time I am there he looks exhausted. I don’t know much about their finances, but when I talk to Dad about getting help he says they don’t need any and it is too expensive.
 
We can offer services for your mother as well as ways to support your father and you. Some of the services are private pay. JF&CS has a nonmedical home care program called Legacy Home Care. Like other home care services, Legacy can assist your mother with many of the things your father is doing and allow him to realize a break. We would provide an aide to come into your parent’s home and assist with bathing, dressing, in the restroom and some homemaker services as well. As a part of our JF&CS staff, our aides are carefully screened, well-trained, have nurse supervision and the support of our team.
 
How can I get my father the support he needs as he cares for my mother?
 
Our Caregiver Support Services could be beneficial for both you and your father. We offer Caregiver Support Groups at a few locations. They are facilitated by our professional staff and enable family caregivers to share their experiences and hear valuable suggestions from the staff as well as other caregivers who have been where you are now.
 
I don’t think my dad would be comfortable in a group setting. Are there other options?
 
We also have clinicians who could meet with your father privately in the office or at home if he would be more comfortable.
 
I think he would be more open to meeting at home, because he never wants to leave my mother. Does Medicare pay for that?
 
Yes, Medicare will typically pay for supportive counseling in the home and I can gladly verify your father’s benefits.
 
What about help planning for the future?
 
We have a very helpful Geriatric Care Management Service that can assist you and your family with some planning. Our Care Manager can meet with you and your parents in their home to provide a comprehensive evaluation and discuss their short and long term needs while taking into account their preferences and financial resources. The Care Manager will research options and provide your family with a written care plan for you to follow now as well as when the situation changes to provide options for future care, housing and services. This service is billed hourly and is not covered by Medicare.
 
Wow, this is all such great information but it is also overwhelming!
 
I know it is a lot to absorb, but I want to reassure you that you and your family definitely are not alone. Our team has many years of experience and comprehensive services for older adults and family caregivers. We are here to guide and support you and your parents.
 
For more information, please visit Aviv Older Adult Services – Tools for Aging or contact Cori Sackin at 770-677-9411.

Written by Cori Sackin, Posted in JF&CS - Hope and Opportunity Happen Here, Aviv Older Adult Services

About the Author

Cori Sackin

Cori Sackin

Cori Sackin is an Information and Referral Specialist for Aviv Older Adult Services. She has worked with older adults and their families in Atlanta for over 20 years providing resources and support services. She is also an active volunteer and family caregiver.